Speak With Us


If you need technical assistance at any time, please call the NCPed’s Virtual Help Desk at 910-660-0949

Press 1 for Technical Support or Press 2 to reach NCPed Staff.

 


FAQ

Where can I find the presentation download for the meeting?

Utilize the agenda found on the homepage or the agenda page to access the relevant session. Click on the session title to expand the drop-down menu. Click on the handout button for the presentation you would like to download.

Presentations can also be found on the YAPP (NCPeds APP).

Visit the link on a mobile device to install http://my.yapp.us/NCPeds. Or download the YAPP; create an account or log in if you already have one, add a yapp, use code VAM21.

 

How many CME and MOC2 Credits are offered?

We are offering 5.25 MOC2 and CME credits.

 

How do I take the MOC2 Quiz?

Quiz Link: https://www.surveymonkey.com/r/MOC2QUIZ21

The MOC2 Quiz is a 15 question quiz. Questions are based on information you learned at the Annual Meeting. You will need to score at least an 80% for a passing score. You can take the quiz as many times as you want.

*Make sure to click the DONE button at the bottom of the screen of the Quiz Results page (page with your score and the answers to the questions).

 

When is the MOC2 Quiz due?

The MOC2 quiz will need to be completed 1 week after the Annual Meeting 9/5.

 

Can I ask speakers questions during the meeting?

Yes! Use the Q&A box on the homepage to submit questions to speakers. Please do not use the “chat” box to submit your questions.


I cannot hear the speaker – what should I do?

To adjust the audio on the player, click on the speaker icon in the bottom left. You can use the slider bar to adjust the volume. Also, be sure to check the volume on your computer itself as that may also need to be adjusted.


Can everyone else see or hear me?

No. Attendee’s are in watch and listen mode only. There is no way to turn on your camera or microphone.


Is there a number I can call for technical support?

Yes! You can call 910-660-0949 then press 1 to speak with a technician.